Privacy & Security Policy
PAYMENT, DELIVERY & RETURNS
We do not accept returns of the items sold under promotion or stock clearance. The product description page will clearly state that you will not be able to return such item, unless it arrives in a damaged condition or is defective.
If you visit us at mematgo.com, you accept these terms and conditions :
Please read them carefully.
In addition, when you use any current or future Mematgo.com service (e.g. Your Account/Profile, Gift Certificates, and Your Reminder Service, etc.) or visit or purchase from any business affiliated with Mematgo.com, whether or not included in the Mematgo.com website, you will be subject to these guidelines and conditions for such service or business.
These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail not with standing any variance with any other terms of any order placed or service provided by Mematgo. By using the shopping services of Mematgo you agree to be bound by these terms and conditions. All products/services and information displayed on Mematgo constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Mematgo reserves the right to accept or reject your offer.
This site is created and controlled by Mematgo. The laws of India shall apply and courts in Delhi/New Delhi shall have jurisdiction in respect of all the terms, conditions and disclaimers. Mematgo reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of Mematgo.
“Mematgo.com” / “Mematgo” / “website” means the online shopping platform and the services provided by it and its affiliates owned and operated by Memat Go which provides a venue / platform to the Users of Mematgo to buy the products listed on Mematgo.com.
“Vendor” / “seller” / “affiliates” shall mean the person or any legal entity who offers for sale, sells the products on the Mematgo platform / website. ”Product/Products” means and includes any goods/merchandise/products/services/offers/display items that are uploaded /showcased/displayed on Mematgo and the related description, information, procedure, processes, warranties, delivery schedule, etc.
Disclaimer of Warranties & Limitation of Liability
Mematgo has made this service available to use as a matter of convenience. Mematgo expressly disclaims any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or a picture or altering or distorting the images available under this service in an obscene, vulgar or pornographic manner. Mematgo also disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Mematgo does not warrant that this site, its servers, or e-mail sent from Mematgo are free of viruses or other harmful components. Mematgo will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
The Service(s) of Mematgo is provided on an “as is” basis without warranties of any kind, whether express or implied. Mematgo does not represent or warrant maintaining the confidentiality of information; although Mematgo’s current practice is to ensure reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express take place between the vendors and the User. Mematgo does not endorse in anyway any advertisers/ contents of advertisers on its web pages or other communication.
Mematgo will not be responsible for any damage suffered by Users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
User agrees and acknowledges that User shall be solely responsible for User’s conduct and that Mematgo reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under the Indian cyber laws or any other allied laws enacted by the government of India or any other statutory, legislative or regulatory authority authorized in this regard from time to time. In no event shall Mematgo, its affiliates, employees, agents, consultants, contracted companies be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Mematgo sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement.
Mematgo therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these sites.
Mematgo shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organization/s, manufacturers / shop etc. (vendors), due to flood, fire, wars, acts of God or any cause that is beyond the control of Mematgo.
Notwithstanding anything contained herein, Mematgo acts only as booking agent/platform to facilitate / integrate transactions between the buyers and sellers through various platforms (online web store, call centre, mail order catalogues, SMS. etc.) for various vendors/affiliates/merchants and shall in no way be responsible for any quality of product, damages, losses, expenses and/or taxes incurred by Users for the products or if the vendors/affiliates/merchants is not able to service the order of the User for any reason or any misrepresentation of any sort by the vendors/affiliates/merchants. In no event shall Mematgo, its directors, officials, representatives and employees be liable for any damages or claims relating to products sold through its various platforms.
All prices, unless indicated otherwise are in Indian Rupees. The availability of products is subject to change without prior notice at the sole discretion of Mematgo and orders can be cancelled if the product goes out of stock. Mematgo reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price which may be higher or lower than published. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or cheque or otherwise. In the event the payment has been processed by Mematgo the refund amount shall be credited to your credit card account and duly notified to you by email or sent by cheque.
In a credit/debit card transaction, you must use a credit /debit card that is issued in the name of the User. Mematgo will not be liable for any credit/debit card fraud because of the card being used fraudulently. The liability to use a credit/debit card or a net banking transaction fraudulently will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the User.
Any request for cancellation of orders once duly placed on the site, shall not be entertained. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by Mematgo for re-delivery shall be claimed from the User placing the order.
All products are duly screened and assured by the vendors to ensure that the products are of the standard, quality, composition, style or model that they represent and as displayed on Mematgo on behalf of the vendor/merchant/affiliate/merchant. All and any additional information/description, etc. for a product that is displayed/showcased on Mematgo is on behalf of the vendor/merchant/affiliate/manufacturer and is as provided to Mematgo. Mematgo does not take any responsibility for any incorrect or error in the display/showcase of such information.
Presently, the service(s) of Mematgo Shopping are being offered free. However, Mematgo reserves the right to charge a fee for any or such facilities or freight or handling charges or shipping charges or statutory taxes. Mematgo and its affiliates reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the User.
Custom And Designer Cases
All design work involved in the mentioned categories (designer and custom cases) is a sole property of Mematgo in no way claim any rights/ownership over the designs published. For all designs provided by the customer in case of custom cases, the customer agrees to fully indemnify and hold Mematgo free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions. If anyone has an issue with regards to the copyrights of the designs published, the concerned person must confirm in writing to Mematgo, and within 7 Days of receiving the information, the Company will review and make changes in conformity with the Indian Court of Law to avoid any claim/copyrights issue.
The logo / image of Mematgo on the home page of the website & other pages and as used in the communication to the user is the property of MEMAT GO and cannot be used or communicated or distributed without the specific and written permission of Mematgo.
License And Site Access
Mematgo grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except in case Mematgo gives consent for the same. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Mematgo. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Mematgo.com and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” and Mematgo’s name or trademarks without the express written consent of Mematgo. Any unauthorized use terminates the permission or license granted by Mematgo. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Mematgo as long as the link does not portray Mematgo, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter or having a right to ownership of the same in any form. You may not use any Mematgo logo or other proprietary graphic or trademark as part of the link without express written permission.
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Mematgo reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Mematgo and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Mematgo and its affiliates and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Mematgo or its affiliates for all claims resulting from content you supply. Mematgo has the right but not the obligation to monitor and edit or remove any activity or content. Mematgo takes no responsibility and assumes no liability for any content posted by you or any third party.
Suspension Due to Non-Compliance with Agreement
Notwithstanding other legal remedies that may be available to Mematgo, Mematgo may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if: The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of Mematgo; The user has provided wrong, inaccurate, incomplete or incorrect information; Your actions may cause any harm, damage or loss to the other Users or Mematgo. Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the Mematgo site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.
Risk Of Loss
All items purchased from Mematgo are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon the delivery to the carrier by the vendor/merchant/affiliate/manufacturer.
Mematgo and its affiliates attempt to be as accurate as possible. However, Mematgo does not warrant that product descriptions or other content or prices/amounts of this site is accurate, complete, reliable, current, or error-free. If a product offered by Mematgo itself is not as described, your sole remedy is to return it in unused condition.
Except where noted otherwise, the Selling Price/Mematgo price/MRP/MOP/List Price displayed for products on our website represents the full retail price listed on the product itself, suggested /offered by the manufacturer or supplier or one of our merchants/affiliates, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Selling Price/Mematgo price/MRP/MOP/List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set/pack/combo/arrangement, the Selling Price/List Price/Mematgo price may represent “open-stock” prices, which mean the aggregate of the manufacturers estimated or suggested retail price for each of the items included in the set/pack/combo/arrangement.
Material Submitted by Users
Certain elements of the site will contain material submitted by users. Mematgo accepts no responsibility for the content, accuracy, conformity to applicable laws of such material.
Part of the site contains advertising/other material submitted to Mematgo.com by third parties. Responsibility for ensuring that material submitted for inclusion on the Site complies with applicable International and National law is exclusively on the advertisers and Mematgo will not be responsible for any claim, error, omission or inaccuracy in advertising material. Mematgo reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Site will be subject to Mematgo terms and conditions which are available on request.
Mematgo shall have no liability to you for any interruption or delay in access to the site irrespective of the cause.
These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.
Shop With Confidence
Mematgo offers you the highest standard of security currently available on the internet so as to ensure that your shopping experience is Private Safe & Secure.